Energy Casino Review
Energy Casino are not your average new casino site, hence why we list then here. They have something special about them that has allowed them in a few short years to attain a very loyal and happy customer base. Why? Well for me this is down to their considered focus on what players want.
Energy cater for all levels of player through exceptional customer service, a broad range of rewards and promotions along with clear terms and honest language. This is a classy casino with great graphics, over 400 games and 100 live games form 10+ providers. If you are looking for a new casino to try or you want somewhere to play that values your custom try Energy Casino.
- Energy Points – Excellent casino points system.
- Big Game Selection – Good for slot lovers
- Best New Casino – The best casino for service, rewards and games we've seen in years.
Welcome Offer - 100% up to £50 Bonus
100% Bonus, up to £50, on first deposit (min. deposit £10 and 35X bonus wagering required). Game restrictions apply to wagering, you have 30 days to play through the bonus funds, max £5/bet.
Software and Games
Energy Casino provide around 400 games currently from nine software providers, namely: NetEnt, GreenTube (Novomatic), Wazdan, Quickfire (Microgaming), BF Games, Merkur, UC8, Extreme Live Gaming and Evolution Gaming.
This creates a fantastic balance of high profile titles from the big providers like NetEnt and Evo gaming along with more niche games from smaller providers such as Wazdan.
There are few casinos, especially newer casinos, that strike a balance of games as well as Energy have done. Usually to get this diversification of titles you need to play with a casino site that has a massive catalogue and this often means trawling through 1000's of games. This is certainly not the case here.
Most of the 400+ games are slots, upwards of 350, with around 25 table games and 25 Jackpot games (a very good number). In addition you can search games by software which is a nice tool that not enough casinos have.
Energy Casino have over 100 live casino tables, that is an astonishing number, and enough to keep any live casino player happy. In addition to the very good Evolution Gaming live titles there are also live games from NetEnt, Microgmaing and others.
There is a live table to suit everyone here, from high stakes VIP players right down to those that just want a £5 quick few spins on roulette or hands in blackjack. For example, you can play over 20 versions of roulette, including in multiple languages, 25 versions of blackjack, etc.
With Energy casino you can even play a new style live bingo game called Dream Catcher. This is one of the best live casinos I've ever played in.
Promotions and Loyalty
To compete these days you have to have good casino promotions or you will fail. Energy Casino however are not just good when it comes to offers, they are possibly the best. Again, this isn't necessarily about quantity of deals, more about having the right balance to suit the majority of players who will use the site.
Some of the highlights you can expect as an existing customer at Energy Casino include:
- Weekend Energy Challenge – tournament held on weekends with 500 winners every week. A total of €1000 and 7393 Free Spins to be won. At the end of the month they add the scores and announce an ultimate winner of the month.
- Double Points Games – Each week playing a selected slot will give you 2x Energy Points (read about these next) along with reload bonuses.
- Special Bonuses – Keep an eye on the promotions section as very often, just because they fancy it, Energy will give fantastic temporary bonuses. At the time of writing get a special 100% up to £100 bonus, open to all customers, not bad.
- Accumulator Free Spins – If you do decide to place your sports bets with Energy, along with earning loyalty points, you will also get free spins for accumulator bets (£10+). 10 spins for a treble, 25 for a 4-fold and 50 for a 5-fold+. Minimum cumulative odds of evens.
£50 Reload Bonus Every Monday
With many programs once the sign-up bonus dries up there tend to be little extra reward. With Energy each and every Monday you can claim a 50% bonus up to £50 on your deposits.
There is a 30x rollover of the deposit and bonus amount to withdraw. If you are going to play every week why not get rewarded when you fund your account?
Energy Points Loyalty Reward Program
The problem with loyalty schemes in casinos is there are too many of them now and as a player it is almost impossible to compare like with like. Many casinos choose to chuck tons of resources at their points scheme, which is great, but this has a problem in that points schemes are skewed to the minority of players who bet big.
Energy Casino have come up with a nice balance (there is that word again – balance). They have many great regular promotions such as free spins and reloads, talked about above, that reward every level of player, and are still able to run a very good loyalty scheme known as Energy Points.
The program is simple, get 1 point for every £5 bet on the vast majority of games, 100 points can be exchanged for £1 back. Points can be exchanged in the energy shop for all the usual stuff such as free spins and bonuses, but also for a vast range of merchandise and even luxury holiday cruises. Smaller players can easily reach enough points to get free spins/t-shirts/hoodys and alike and bigger players can save up for Swiss watches, latest games consoles and top end tech.
A really nice aspect of the Energy Points scheme is you also earn points for sports betting. This is certainly not very common with other casinos.
Energy VIP Club
No casino can cater to all levels of player without a good VIP club. Energy Casino are a prime example that you don't need to be a big household name to run a good VIP scheme.
The club is invitation only, although if you've been playing VIP at another casino drop them a line and they will usually let you straight in.
Rather than setting overall stake quotas to get into the VIP club at Energy they also reward players with a diverse playing history. This means you don't need to be betting thousands and thousands a month to get in, if you play widely in the casino this will get you in too. You don't see that with other VIP programs.
For becoming a VIP member you will get the usual stuff like dedicated account manager, special and higher bonuses and prizes. You will also get invites to properly good events like big fight nights, Euros/World Cup events, high end motor racing and even you own holidays to enjoy.
There is a lot of attention to detail with Energy and this makes their VIP program a little more special than many others.
Interface and Features
Initial impressions suggest this is just another black themed casino site. Dig a little deeper and you will see this is a fantastically well designed site that puts playing games at its heart. The latest and most popular games along with all the top jackpots are the first thing you see on site. You can login and play a game within seconds.
As mentioned previously the navigation is superb with games broken down by type and even software provider (which is less common). There is also a search function should you not see what you want. Access to all the sections you want as a player is available from the top bar, for example, there is a button to the withdrawal section from the home screen – many other casinos bury this section for obvious reasons.
I really like this site, it reminds me of Betway but as a casino it is better with much more choice. There is a news section that is actually decent to read, the shop is very good with many things you would want if you save up your points, and the help and support section is exceptional.
One thing you will notice is how big the writing is. This matters as it is so easy to get caught out when playing casino or when using offers. Yes Energy Casino have terms just as with anyone else, its just that they don't hide them from you.
The Energy site is also available in the following languages: English, Polish, German, Russian, Hungarian, Norwegian, Swedish, Finnish, Slovak, Turkish, Vietnamese.
It’s a fact that all online casinos now must move seamlessly between big and small screen devices. Being a newer casino Energy have managed to integrate this from their inception leading to an almost flawless desktop to mobile conversion.
There is an app available, although I prefer the mobile site, which has all the same functions as the main site. Anyone who plays most of their casino games on the move, or at least a mix of small and big screen devices will have no issue here.
The theme is the same, menu options and search functions are all identical. Imagine the website but with three game tiles across the page instead of six and you've got the mobile version.
Banking and Payment Methods
When you have a casino like Energy who make their terms and conditions so obvious it is refreshing. It removes a lot of worry out of playing games and withdrawing your winnings.
The casino has a lot of coverage, relatively high limits and no annoying aspects such as pending periods to worry about.
You can set your account up in any of the following currencies, although beware once chosen this cannot be switched: AUD, CAD, EUR, GBP, HUF, NOK, PLN, RUB, SEK & USD.
Whatever banking method you want to use all deposit minimums are set at £10 and you can use: VISA/MasterCard, Worldpay, Pay360 (Paypoint), TicketSurf, Skrill & Skrill 1-Tap Neteller Moneta, Qiwi, Yandex, Paymenticon, Abaqoos, Euteller, Sofort, Sporopay, Giropay, Multibanco, Trustly, Dotpay, Przelewy24, iDEAL, Zimpler, Dimoco, Paysafecard and Bank transfer.
Maximum deposits are capped at £5,000, although this is only a transaction limit, you can make multiple deposits.
For withdrawals you can use: VISA/MasterCard, Worldpay, Pay360 (Paypoint), Skrill & Skrill 1-Tap Neteller, Moneta, Yandex, Paymenticon and Bank transfer.
When it comes to withdrawals this is one area where Energy Casino show they are not as big and established as some of the well-known brands. Still at least all terms are clear and easily available. All methods have a £20 minimum withdrawal limit and a maximum withdrawal limit of £5000 per day or £150,000 per month. To be honest if you have a big win or get a jackpot just get in touch with them and you can arrange special payments.
Withdrawal speed: 0-7days for e-wallets, cards: 3-5 days and bank transfer 2-5 days.
There is no pending period with this casino although they can take up to three days to process. To be fair this will only ever happen over long weekends.
Payout are limited at £75,000 per bet, excluding progressive jackpot wins.
About Energy Casino
Energy Casino was established in 2013 and is owned and operated by Probe Investments Limited. The company have been lauded in their early existence for putting long term customer satisfaction over short term profits. This has allowed the brand to achieve a great deal of notoriety in a short period of time, along with several industry awards and accreditations.
The company and brand was designed by a team of industry experts and this means that although the brand hasn't been around as long as some others, the amount of experience and knowledge shines through.
Based in Malta the Energy brand has a global outlook, demonstrated with the website being available in several languages and currencies. This is a company that are here for the long term an ten years from now I think they will be a household name if they keep their strong focus and ethos.
Very few casino products, even the biggest names, offer quite the balance and range that energy do. Energy are not necessarily the best at everything, for example their withdrawal limits and payout times needs some improvement, but on balance there are few sites that come close to the overall package.
If you've tried the bigger brands and you don’t feel valued or quite satisfied I think Energy Casino is worth a go for you.
The level of customer care is a good way to judge a company and online casinos are no different. Energy Casino has some of the best reviews and least complaints of almost any casino I've seen recently. This tells you they are on the button, they take the time to understand customer issues and don't just follow processes when it comes to resolving.
Self-Exclusion and Responsible Gambling
Energy, as with all other casinos with a UK licence take safety seriously. They offer several tools to help you manage your gaming such as self exclusion (multiple time frames), advice, time and deposit limits, and more. There are also now a multitude of independent services to help with responsible gambling such as Gam Care (http://www.gamcare.org.uk/).
This casino however goes far beyond its legal requirement with a huge array of other tools to help you play safely, these include time outs, session limits, loss limits and wagering limits.
Contact and Licence Information
UK Licence Number: 39325
- Name: Energy Casino
- URL: www.energycasino.com
- Licenced Name: Probe Investments Limited
- Phone: +44 203 608 6491 / +356 9994 511
- Address: Probe Investments Limited; No.2, Geraldu Farrugia Street, Zebbug, ZBG 4351, Malta.
- Customer Support Opening Hours: 9am – Midnight on weekdays, 1pm – 9pm on weekends and holidays