Mr Green Casino Review
As an online casino Mr Green are fairly new, launching in 2012. Already however they have taken the industry by storm shaking up expectations for the better. Mr Green can boast one of the best online casino packages available today with a strong focus on customer retention, a simple navigable site and features and probably the one of the best mobile casinos in the world.
If you want to see what a good online casino should look like this is an excellent place to start. The operator also has a top live casino, bingo rooms available and recently they have launched a sportsbook giving customers even more options.
- Award Winning Casino – Possibly the best new-age casino in the world
- Casino for Normal Players - Designed to suit low and medium stakes player too
- Sophiticated - Professional and stlyish but yet clear, simple and easy to use
Software and Games
This is a real stand out feature of Mr Green, they have a truly impressive range of slots an games running on various platforms. At present you can play games from NetEnt, Playtech, Microgaming, Evolution Gaming, Play'N GO, Quickspin, ELK, Betsoft, Yggdrasil, Thunderkick and games from at least another ten providers.
All games are available through instant play with the nice option to play any game you like for free before you commit any funds. Obviously as a mobile specialist all of these games are available through the app/website with a literally perfect interface.
Mr Green offer around 400 slots, 50 live tables, 50 jackpots, 30 different versions of roulette and around another table games. The biggest provider is Microgaming with around 200 games followed by NetEnt with 150 and big contributions from Evolution Gaming, Quickspin and Play'n Go. Mr Green also have dedicated and exclusive live dealer rooms.
For me one of the best live casinos in the world with tons of versions of live roulette (mainly powered by evolution gaming), all sorts of different live blackjack games and a range of other live card games including baccarat, hold'em, three card and stud. Live Casino is easily found in the top menu bar on all platforms.
Games and slots at Mr Green are all instant play, there is no downloadable option but saying that they are more set up for mobile the best casino apps going. One problem with instant play on desktop can be the demands it puts on your devices resources but this isn't a problem with the slimmed down Mr Green site. I have never had a Mr Green game crash, stop or slow as I have with other online casinos.
Interface and Features
Mr Green is a casino born of a new age, therefore it is designed for mobile and tablet just as much as desktop. This is a site that works perfectly on any sized screen decvice from a 50" TV to a 3" phone. The first thing you will notice is less really is more with this casino. The site is optimised to be used on small computers and tablet devices and so does away with crowded pages, lots of flashing graphics and overly complicated menus.
The top menu bar is simple and lets you navigate with ease, there are no left or right hand menus to distract you with the central panel the only place where featured games and offers are shown. Beyond this it's just straight into the games, organised in a very logical way with great collapsible menus. From the home page your can directly access every game on the site, you can honestly be playing a game within 10 seconds of logging in.
Playing with Mr Green makes a great change from some of the usual "big casinos" because it is so simple. I think this is a real reason why Mr Green players tend to stay and play for a long time.
The Best Mobile Casino
It's not just me who thinks that Mr Green have the one of the best online casino mobile apps and sites going, you can see from the number of industry rewards they have won that the majority of the people in the know also agree. Recent awards include "Mobile Operator of the Year 2016" from the International Gaming Awards (IGA).
Rather than the model that most online casinos follow of having a casino site and then creating a mobile app, Mr Green, as more of a late comer, set themselves up as mobile specialists from the start. Mr Green' rise has paralleled that of the smart phone and tablet and although they are a smaller company than some of the world's biggest operators no one can get near them on mobile.
The first thing you will notice about the mobile site or app is how quick it is to load. Mr Green dispense with all the heavy graphics but without over simplifying the product. All games and products can be reached literally in one click and you can manage your account entirely from your mobile device without never needing to visit the desktop site if you wish.
There is no compromise playing on mobile with Mr Green, every game and live casino game is available and you can even drop into the sports book if you want to place a bet between casino games.
Banking and Payment Methods
Most of the major banking options are available with Mr Green including all major debit and credit cards, eWallets such as Skrill, Netteller and PayPal as well as pre-paid cash voucher systems such as PaySafeCard. Do please note that if you make an initial deposit using PaySafeCard then you are liable to a 3.9% fee, which is not applicable using other methods.
Minimum deposit is a nice and clear £5 with eWallets or £10 through bank card or transfer. Mr Green process all payment from within 12-72 hours (usually within 24 hours) with no pending or holding periods. Obviously you will need to send in ID to prove your age and residency as you would with all UK licenced casinos.
Mr Green do not cap withdrawals with any stated limits, although if making big withdrawals you may need to make multiple transactions. The withdrawal minimum is £30, which is higher than a lot of other operators although at least it is very clear what the limit is for all methods.
Mr Green chare a withdrawal fee of £1 up to £100 or 1% over £100 with a maximum fee amount of £10. This is probably the biggest draw back of Mr Green, if they didn't have fees they would be our number one casino site.
About Mr Green Casino
Mr Green herald originally from Sweden, founded by three investors who created the brand to be one of the best casinos in the world from the outset; a goal they achieved in only a few years.
Mr Green is now primarily based in Malta and the UK, fully licenced in both. The brand is owned by Mr Green & Co AB and licenced under Mr Green Limited who are a subsidiary of Mr Green AB, this company is listed on the Stockholm stock exchange. I've noticed over the years that Scandinavian casinos and betting sites seem to have their finger more on the button when it comes to knowing what customers want. The overarching feel of Mr Green is of a casino that is focused around how we like to play rather than how they would like us to play.
Mr Green are all about simple functionality without losing the excitement and fun. Mr Green have some of the best customer retention you will see, this isn't down to constant rewards and freebies but almost entirely due to the fact that people like playing there.
Mr Green winning casino awards is now as much of an annual event as the earth going around the sun. The open and honest operator's cleat focus on the user experience from the outset is born out in the number and type of awards won.
At present the casino stands as the 'Gaming operator of the year' awarded by IGA as well as 'Nordic operator of the year' 2017 from EGR and 'Mobile operator of the year 2016' by IGA, this isn't the first time the group have held these awards either. In the past the casino has also won 'casino brand of the year', 'online casino operator of the year' and 'Highly recommended slots operator of the year'.
Mr Green don't hide themselves behind a corporate structure and this means they not only connect more with players but players connect more with them. When you play casino at Mr Green it's a little like having a favourite shop, you go back not because you have to but because you want to.
Customer support is available 24 hours a day and 7 days a week by phone, live chat and email (see contact details below). The staff are some of the nicest I have ever spoken to. Live chat is fast, I've never waited more than a couple of minutes for a response with the average email response time around 4 hours. What more could you want.
We also list details of the company address in Malta and the holding company address in Sweden further down should you wish to write to them for any reason.
Self-Exclusion and Responsible Gambling
Through Mr Green you can access a lot of features that will allow you to control your game play. Mr Green not only do the standard stuff dictated by their UK gambling licence such as self-exclusion (days to years or permanent) but they also go beyond this with their limits. The online casino will let you set deposit limits, loss limits, wagering limits, session limits, time alerts and even individual game limits (all on a daily, weekly or monthy basis). There is also full access to your account history on all devices as well as self-assessment testing.
These features make Mr Green one of the best casino operators going for promoting responsible gambling, to read more about responsible gambling and features click here. 'Green Gaming' as they call it also offers customers predictive tools also that allow you to see risk levels of your current gaming, this is industry leading and part of the reason why the have been awarded 'Socially responsible bookmaker of the year' in 2017.
There are also many independent sources of advice available such as Gam Care (http://www.gamcare.org.uk/).
Contact and Licence Information
UK Licence Number: 39264
- Name: Mr Green
- URL: casino.mrgreen.com
- Licenced Name: Mr Green Limited
- Phone: +441765522017
- Address: Level 1 Tagliaferro Business Centre, High Street, Sliema, Malta, SLM1549
- Twitter: @mrgreencasino