Mr Green Casino Review
As an online casino Mr Green was a little late to the party, launching in 2008 and hitting the UK in 2012. However, they quickly took the industry by storm shaking up expectations for the better. Mr Green can boast one of the best online casino packages available today with a strong focus on customer retention, a simple navigable site, and probably one of the best mobile casinos in the world.
If you want to see what a good online casino should look like this is an excellent place to start. The operator also has a top live casino, bingo rooms available, and a sportsbook giving customers even more options.
- Award Winning Casino – Possibly the best new-age casino in the world
- Casino for Normal Players - Designed to suit low and medium stakes player too
- Sophisticated - Professional and stylish yet clear, simple, and easy to use
Software and Games
This is a real stand out feature of Mr Green, they have a truly impressive range of over 1000 slots and games running on various platforms. At present, you can play games from NetEnt, Playtech, Microgaming, Evolution Gaming, Play'N GO, Quickspin, ELK, Betsoft, Yggdrasil, Thunderkick and many other providers. There are even one or two exclusives.
The great thing about this depth of choice is that not only can you find plenty of games that suit your bankroll and style of play, but chances are you can find games that also hit a theme you find interesting and are designed in a way that appeals to you. Different providers tend to suit different sorts of players, but here you have it all.
The whole casino is instant play, with download options few and far between these days, so you can get stuck straight in, but you can't trial the games before playing with real money so you might want to stick to what you know here. Mr Green offers around 900 slots, 55+ jackpots, 30+ table games (roulette and blackjack variations only), and around 25 instant win titles. Obviously, as a mobile specialist, all of these games are available through the app/website with a pretty perfect interface.
For me, this is one of the best live casinos in the world, boasting nearly 30 versions of live roulette, around 15 blackjack variations, plus a range of other live card games including baccarat, hold'em, three card, and stud. The feeds are of fantastic quality both audibly and visually, and you can have more than one table running at a time if you want double the action.
Interaction with other players is at your own discretion, and there are even stats available if you are the sort of player who uses them to make predictions. Navigation within the live casino is well thought through, and you can browse the game lobby without leaving your current table as well as switching between various views.
Most of the games are powered by Evolution Gaming but NetEnt are also flogging their wares, and there are even a couple of Mr Green exclusives.
Using the Website
Mr Green is a casino born of a new age, therefore it is designed for mobile and tablet devices just as much as a desktop, and in fact, the two products are remarkably similar; this is a site that works perfectly on any sized screen from a 50" TV to a 3" phone. Less really is more with this casino, and since the site is optimised for use on small computers and tablet devices, it does away with crowded pages, flashing graphics, and overly complicated menus.
Instead, a handful of clearly defined options send you on your way to your gaming session in a matter of seconds. Each page really is just about the gaming, with the various titles on display accounting for 90% of the screen space. Anything non-gaming related such as FAQ's etc are neatly tucked away behind the menu button, keeping the info within arms reach but without it getting in the way, and assistance is on hand instantly via a floating help button. What's more, the casino works as a self-contained entity, so selections within it will not require annoying page loads. The same can't be said if you want to use the live casino, but it doesn't take much longer.
Reel Thrills (Mr Greens take on slot tournaments) takes up its own section of the site away from the casino, while the casino itself contains the virtual sports games, which is an unusual sight but may perhaps offer a nice change of pace for some. There are plenty of game categories to help ease the selection process, but the search bar will be a Godsend if you are looking for a particular slot, as otherwise there are 900 to scroll through.
Playing with Mr Green feels like a breeze if you are more accustomed to some of the "big casinos" because it is so simple by comparison. I think this is a real reason why Mr Green players tend to stay and play for a long time.
The Best Mobile Casino
It's not just me who thinks that Mr Green have one of the best mobile online casino sites/apps going, they won "Mobile Operator of the Year 2016" from the International Gaming Awards (IGA).
Most online casinos start with a casino site and then create a mobile app to compliment it, but Mr Green, as something of a latecomer to the industry, took a more forward thinking approach. They set themselves up as mobile specialists from the get-go and their rise in popularity has mirrored that of mobile gambling, so although they are a relative minnow when stood next to some of the world's biggest operators, they stand taller than most when it comes to mobile gaming.
The first thing you will notice about the mobile site or app is how quick it is to load. Mr Green have dispensed with heavy graphics but are never in danger of oversimplifying the product - although we do miss those lavish graphic drawings as backdrops. All games and products can be reached in a matter of seconds with just a couple of clicks, and if needs be you could manage your account entirely from your mobile device without never needing to visit the desktop site.
There are no compromises when playing on mobile with Mr Green; every game is available including live casino games, and you can even drop into the sports book if you want to place a bet between slots. There is no learning curve either since both the mobile and desktop products function in a similar way.
If you are wondering whether to download the app or use the site via your phone's browser, well, there really isn't much in it. I prefer not to clog up my phone any more than necessary but its each to their own, you won't notice a significant difference either way. What you will notice is the tasteful and instinctive design working beautifully to save you time and effort and give you the maximum time gaming.
Money Money Money
Most of the major banking options are available with Mr Green including all major debit and credit cards, eWallets such as Skrill, Netteller, and PayPal, as well as pre-paid cash voucher systems such as PaySafeCard. Do please be aware, though, that if you make an initial deposit using PaySafeCard then you are liable to a 3.9% fee, which is not applicable using other methods.
Minimum deposit is a nice low £10 across the board, and Mr Green process all payment from within 12-72 hours (usually within 24 hours) with no pending or holding periods. Obviously, you will need to send in ID to prove your age and residency as you would with all UK licensed casinos, so this could add some time on initially.
Mr Green does not cap withdrawals with any stated limits, although if making big withdrawals you may need to make multiple transactions. The withdrawal minimum is again £10 across the board which seems fair to me, although they do charge a withdrawal fee of £1 up to £100 or 1% over £100 with a maximum fee of £10.
This is probably the biggest drawback of Mr Green, and it's a shame because if they didn't have fees they would be our number one casino site.
All About Mr Green Casino
Mr Green heralds from Sweden, and was founded by three investors who wanted to create the best casino brand in the world. Obviously, this is subjective, but for our money they have got pretty close. I've noticed over the years that Scandinavian casinos and betting sites seem to have their finger more on the button when it comes to knowing what customers want. The overarching feel of Mr Green is of a casino that is focused around how we like to play rather than how they would like us to play.
Mr Green is now primarily based in Malta and the UK, and fully licensed in both. The brand was owned by Mr Green & Co AB and licensed under Mr Green Limited who are a subsidiary of Mr Green AB, this company is listed on the Stockholm stock exchange
However, in December of 2018 it was reported that William Hill was close to completing an acquisition of Mr Green in a deal worth £241 million. This could potentially see the casino as it was becoming something quite different.
- 2008 - Officially launched
- July 2015 - Awarded UK Operator Licence
- 2016 - Launched first version of their sportsbook
- Sep 2017 - Develops the Green Gaming Predictive Tool
- Nov 2017 - Became official casino partner of Celtic FC
- Feb 2018 - Acquired Evoke Gaming Ltd as part of planned expansion
- Oct 2018 - Planned acquisition of Mr Green by William Hill is announced
Winning casino awards is now as much of an annual event for Mr Green as the earth going around the sun. The open and honest support team, the fantastic mobile capabilities, and the clear focus on user experience from the outset is evidenced by the number and type of awards the company has won.
They have won at least one industry award every year since 2014, and is one of the EGR "Power 50" Influential Gaming Companies.
Highlights have included SBC Socially Responsible Bookmaker of the Year 2017, IGA Mobile Operator of the Year 2016, and 2014 was a bumper year for them collecting three awards; EGR Highly Commended Slots Operator, EGR Casino Brand of the Year, and IGA Online Casino Operator of the Year.
Mr Green doesn't hide behind a corporate structure and this means they not only connect more with players but players connect more with them. When you play casino at Mr Green it's a little like having a favourite shop, you go back not because you have to but because you want to.
Customer support is available 24 hours a day and 7 days a week by phone, live chat, and email (see contact details below). The staff are some of the brightest I have spoken to, going out of their way to answer even the most bizarre questions in a good humoured fashion. Live chat is pretty fast, I've never waited for more than a couple of minutes for a response, and while that doesn't put them top of the leaderboard they are certainly close. The average email response time is around 4 hours, and that's decent in anyone's book.
They are active on social media with a Twitter account dedicated to the casino, and we noted that they also respond frequently to comments on forums and review sites. The responses are usually specific and considered, too, as opposed to copy and paste fob offs.
Should you wish to write to them for any reason, we list details of the company address in Malta and the holding company address in Sweden further down the page.
Self-Exclusion and Responsible Gambling
Through Mr Green you can access a lot of features that will allow you to control your gameplay. Mr Green not only meet the standard requirements dictated by their UK gambling licence such as self-exclusion (days to years or permanent) but they also go beyond this with their limits. The online casino will let you set deposit limits, loss limits, wagering limits, session limits, time alerts, and even individual game limits - all on a daily, weekly or monthly basis. There is also full access to your account history on all devices as well as self-assessment testing.
These features make Mr Green one of the best casino operators going for promoting responsible gambling. To read more about responsible gambling and features click here. 'Green Gaming' as they call it also offers customers predictive tools that allow you to see the risk levels of your current gaming behaviour. This is industry leading stuff, and part of the reason why the company was awarded 'Socially Responsible Bookmaker of the Year' in 2017.
There are also many independent sources of advice available such as Gam Care (http://www.gamcare.org.uk/).
Contact and Licence Information
UK Licence Number: 39264
- Name: Mr Green
- URL: casino.mrgreen.com
- Licenced Name: Mr Green Limited
- Phone: +441765522017
- Address: Level 1 Tagliaferro Business Centre, High Street, Sliema, Malta, SLM1549
- Twitter: @mrgreencasino