Betfred Review

The fourth largest UK bookmaker, Betfred are popular with their customers for having pioneered a lot of things we now take for granted in bookmaking, such as price guarantees on horses and the lucky bet type. They are great for horse racing and football in particular but have a huge range and good value on all sports and events.

Betfred have top value offers and a plethora of regular bonuses for their customers, earning them the nickname ‘The Bonus King’. Betfred's existing customer promotions are not just plentiful but they are good value too, tried and tested over many years.

Betfred stream all horse races in the UK and Ireland (as well as other sports) and are also the owners of the Tote, with commentary available on many sports via their radio service. With reliably good odds and an easy to use if somewhat dated interface, Betfred are a good addition to the betting portfolio of any UK punter.

  • The Bonus King – Outstanding offers and promotions that just keep coming.
  • Race Streaming – Every single UK & Irish race available live.
  • The Tote – Best all-round bookmaker for horse & greyhound racing.
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The Tote

betfred tote 850px

Over the last decade Betfred have been running the Tote and this has put them in a unique position, so it is only fitting to talk about it a little now since it plays such a big part in the betting experience at Betfred.

The Tote is a type of pooled betting, a little bit like a lottery. All of the money staked on a particular race goes into one pot and that pot is then split equally among the winners. So the share of the pot that you get depends on how many other people also picked the winner. If you’re lucky you will get the lot, if there is one other winner you will get 50% of it and so on. Betfred will take some money from the pot before the total is split.

There are various different bet types such as totewin, toteplace, totescoop6, totetrifecta, but we can’t cover them all here. They aren’t difficult to understand though and the concept of tote betting is very popular as you are betting peer to peer rather than against the bookie.

Betfred became the owners of the Tote in 2011 after a successful tender/bid, and therefore owned exclusive rights to tote betting in the UK. British Horse Racing and Betfred had a frosty relationship from the start, and by 2018 Betfred’s contract ran out, and while they still offer tote betting they no longer have exclusive rights.

Tote History

The Tote was actually instigated by Sir William Churchill, in part as a way to regulate the betting industry and in part as a way to raise money for the government. The result was the first and only publicly owned bookie in the UK.

1929 saw the first bets being taken and over the decades the Tote became something of a British institution. However, by 1972 and with privately owned bookies leaving the Tote in the dust, they began to allow betting on all sports in an effort to catch up. This kept them alive and brought them inline with the rest of the industry.

Privatisation was first suggested in 1989 but it wasn’t until 1997 that the wheels really started turning after Jack Straw looked into it again then made it a manifesto promise in 2001. It took 7 years for them to start accepting offers on the open market, however, and a further 3 before the deal with Betfred was finally agreed.

Range of Markets

betfred markets 850px

Like many of the more traditional shop first bookmakers, Betfred have a history steeped in horse racing that began long before many of these modern sports grew popular. This is something they still focus on heavily which means that Betfred more than almost anywhere else is the place to go if you like a few quid on the nags.

As the owner of the tote they have a physical presence at every UK race course, and combined with streaming of all UK and Irish races, unbeatable stats, price guarantee, and a ton of horse racing related offers, I don’t know what more you could want from a horse racing bookie.

This emphasis on the gee-gee’s doesn’t mean the rest of their sportsbook is neglected, however, as Betfred offer a respectable number of sports markets usually around the mid-twenties in number. This is a good chunk smaller than some of their rivals but the sports they don’t cover tend to be the minor ones, so for most punters it’s got everything you want.

Market depth is a bit of an issue aside from a handful of categories. There are a good number of football betting lines both pre-event an in place, around 100 lines for a big event and coverage in general here is vast. But it is surprising that sports such as snooker, where Betfred sponsor the world championship, do not have more markets. Many sports offer little more than the basics, and with fewer betting lines too.

A strength of Betfred is Lottery betting, you can bet on Irish, Canadian, Spanish lotteries and more, with a £1 million payout cap on the Irish lottery. There are some specials and politics markets too but again, nothing out of the ordinary. #pickyourpunt is available if you want to bet on something they don’t currently list.

Do the Odds Stack Up?

betfred odds 400pxBetfred, like so many other bookmakers now, guarantee odds on UK and Irish horse races – but it deserves special mention here since they pioneered this feature and everyone else followed suit. Thanks Betfred!

For odds around other sports events Betfred are usually there or thereabouts, and when you consider the number of bonus offers and promotions they run in combination then you can be sure you are getting a good deal. They are certainly living up to their self-appointed moniker as The Bonus King.

Betfred are an excellent bookmaker for regular enhanced odds promotions, and you should always look at the promotions section of the site prior to placing your bets as the chances are high you will find a promotion to go alongside. Previous favourites such as ‘double delight’ and ‘hat-trick heaven’ were fantastic: if you back a first goal scorer and they score, then score again, you get double your money back, if they score three you get treble your money back. Other regulars include bonuses on winnings, extra places for racing, acca insurance, and also some fun coupons and offers on sports like rugby.

Odds are available in fraction, decimal and American formats, and Betfred are happy to give you odds and prices on request for more bespoke markets, especially if they involve Manchester United since the Done brothers are big fans.

Workings of the Website

betfred homepage 850px

Betfred have the kind of homepage that was probably state of the art ten years ago. They are sticking with a tried and tested, functional approach to delivering their sports betting markets rather than trying to be too cutting edge. In some ways this fits in with their traditional old school bookie brand, but it also results in an overload of information when you first land on the site. There are menu options everywhere.

This is compounded by the fact that they have neglected to utilise the full width of the screen, going for ad banners down each side instead, squashing all of the real content into the middle. A knock-on effect of that is compacted odds and options with very small writing. The colour scheme goes some way to offset this and a benefit is that it’s rare to have to navigate too far away from the home page, but for me, I’d say it’s time to jump forward a decade and streamline somewhat.

Organisation

betfred interface 850px

Betfred have done things a little differently here. Selecting a sport from the sports menu will release a drop-down list of categories within that market and this can potentially go on a while: Football > UK Leagues > Premier League > Matches; of course, there are many other options at each stage of this and only at the last hurdle will you see an event list. They have chosen to filter from the sports menu instead of from the sports category’s own page, essentially. It works but it feels dated.

Once in event view you can itemise your bets by bet type very quickly using a drop-down selection tool, and you can also jump between fixtures, match and outright bets, and even between leagues and competition within that sport. It’s actually very effective but it just looks horrible. It reminds me of IT lessons with Mr. Bell in 1997.

B+ for functionality but a flat out fail for style.

Money Matters

Method Min Deposit Min Withdrawal Fees Withdrawal Time
Debit Card £5 £5 0% Up to 48hrs
Credit Card £5 £5 0% Up to 48hrs
PayPal £5 £5 0% Up To 48hrs
Skrill £5 £5 0% Up To 48hrs
Neteller £5 £5 0% Up To 48hrs
Cash - Cash In Store £10 £10 1650+ Locations n/a
PaySafeCard £5 Not Available 0%
Bank Wire £85 £25 BACS Free 1-5 Days

Deposits

Cash BettingBetfred are particularly strong when it comes to payment options and currencies. In particular they have low deposit and withdrawal minimums of just £5 which makes betting extremely accessible to most people, and gives the bettor more freedom too.

Max deposits can feel quite low if you are a more affluent gambler (only £8k for Skrill), but these are the default limits so once you speak to Betfred these can be adjusted at their discretion, and if you deposit via Bank Transfer things loosen up significantly.

You can use the same account to bet by phone and to deposit and withdraw in store, although if you want to withdraw more than £250 in cash you will have to give customer services 48hours notice.

At Betfred the transactional currency is British Pounds (GBP) but you can deposit in a range of currencies which it will convert based on the daily rate in the Financial Times. You can deposit in: Australian Dollars (AUD), Canadian Dollars (CAD), Danish, Kroner (DKK), Euros (EUR), Hong Kong Dollars (HKD), Icelandic Kroner (ISK), Japanese Yen (JPY), Malaysian Ringgits (MYR), New Zealand Dollars (NZD), Norwegian Kroner (NOK), South African Rand (ZAR), Swedish Krona (SEK), Thai Baht (THB), UK Pounds (GBP) and United States Dollars (USD).

Withdrawals

You can withdraw your funds using all the methods you can deposit with, however, you will have to withdraw using the method you used to deposit where possible.

Withdrawals are free of charge as you would expect from a respected bookmaker, the only exception is some bank wire transfers but these will be clearly displayed at the time of withdrawal. This is normal, and actually, Betfred will cover your first bank wire of £170 or more in any 28day period, which is more generous that I see in most terms I read.

The minimum withdrawal amount is just £5 across the board or £25 for bank transfers and wires, whereas the maximum withdrawal limits vary by method. There is some conflicting information on the website here, as Debit cards state no maximum but other terms state a general maximum of £20k per transaction, so best to check in with them if you are planning on withdrawing larger amounts. Some methods such as Neteller have very low limits of only £4k so choose your payment method wisely.

Whereas card withdrawals are all processed by Betfred within 48 hours, after allowing for normal banking procedures it can take 2-5 working days to appear in your account. Withdrawals can often clear in a matter of hours through other services such as Skrill, Paypal and Neteller, although the 48 hour processing time is still a possibility.

Capped Winnings

maximum payout cap guard dogBetfred offers a middle ground when it comes to maximum bets and payouts. Minimum and maximum bet amounts are defined by the odds and selection are usually shown on the bet slip. Minimum bets can be as low as £0.05 with Betfred and maximum bets are defined by the maximum payouts.

People get caught out every year by maximum payouts yet few of us ever really think to check them before we bet. Maximum payouts can hit punters who place moderate bets on single or multiple lines with high odds just as easily as they can hit bettors who wager thousands. It is worth knowing where you stand before you place a massive accumulator to ensure your once in a lifetime win isn’t overshadowed.

Betfred will payout up to £1 million on UK and Irish horse racing and £250k on greyhounds (covered by the full official information service, £50k if not), £1 million for major European men’s football leagues, £500k for golf, but only £100k for other sports. Popular sports like football are tiered, so the cap is only £10k at the bottom for Australian soccer (their phrasing not mine!).

Maximum payouts are easily searchable in the FAQ’s so always check before you bet. One point to note is Betfred maximum payouts on novelty and special bets is only £10k, you can get a lot higher than this elsewhere.

Any massive totepool jackpots are excluded from payout caps.

The Betfred Brothers

betfred storefront gareth 850pxAt over 50 years old Betfred are an experienced British bookmaker and claim to be the UK’s 4th in stature, based in Warrington, UK, and employing around 10,000 people. Founded in 1967 by Fred and Peter Done as a single shop in Salford - partly using money won betting on England to win the 1966 World Cup - the chain went on to own 100 premises by 1997 and around 1650 betting shops today. Its telephone betting service was launched in 2002, the online site in 2004, and they went mobile in 2006.

Betfred were famously the first bookmaker to pay out early. The Done's, as unashamed Manchester United fans, paid out on them winning the league early in 1998 only for Arsenal to win the league by 1 point. They didn’t learn any lessons from this and went on to pay out early on United again in 2012 only for Manchester City to beat them on goal difference.

Fred Done is also rumoured to have lost £1 million personally to bookmaker Victor Chandler after staking that amount on United finishing higher than Chelsea in 2005. If you are a Manchester United fan you would be silly to bet anywhere else, it seems you can’t fail to win even if Utd lose!

Betfred can lay claim to a number of other firsts in the world of bookmaking. Fred Done invented the Lucky 15 in 1984 and Betfred created the first ever betting shop millionaire in 2004. They were the first bookmaker to offer singles markets on football bets, first to offer a ‘back or lay’ service on football bets, first to offer price guarantees on races, and first to offer non-runner no bet, too.

These days Betfred have thoroughly embraced the online revolution and provide a full online bookmaking and gaming service alongside their portfolio of shops. They are one of the last independent bookmakers in the UK and one of the few places where you can deposit and withdraw from your online account using cash in store.

Betfred services are available in English only but you can bet in a range of different currencies, and their services are available all over the world.

The Live Package

Live Betting

Betfred in play 850px

Befred’s in play watch live service is prominent and nicely divided by sport (also showing number of events per category) and time (All, Next 3 Hours, Now + 15 mins). It is one of the easier in-play systems for quickly finding the event you want. They have also decided to use the full width of the screen for the in-play interface so there is more space – although it feels a bit odd since the rest of the site displays differently.

The in-play interface actually works more effectively than almost every other section of the site, and there are a lot of events available too, more than others cover. The layout doesn’t always serve the bettor particularly well, though, because the sheer number of markets in some categories and lack of further filtering options can leave a very long list to scroll through.

The in-play service is not as comprehensive as other bookmaker offerings, and not as impressive visually either, which makes it less entertaining. There are some match stats and even live text running alongside most of the in-play events and you have got the commentary services for more information, but on the whole there are better services out there though.

The benefit of this no frills service is that it is very quick to load and update, but you may not feel as engaged. Although it was nice of them to list which TV channel is showing each individual event next to the market itself.

Streaming Service

betfraid live stream 400pxIf you have never bet in-play using streaming before then you are missing out. It is a fun way to bet and watch sport at the same time and may even encourage you to engage with a sport you have never seen before.

As the biggest sponsor of UK and Irish horse racing Betfred will stream all meetings and this service cannot be matched by many other bookmakers. All you need to do is place a minimum £1 bet on a race and you can watch the stream online or on mobile. You can also stream all greyhound racing live on Racing Post TV for free.

Betfred do provide live streaming for other sports, such as football, tennis, basketball, and others, so if you like to watch your events as you gamble then you should like Betfred. The stream pops up in a new window but you can manage your betting from this window so in effect it becomes your new betting interface, and you can use this and the main site in tandem if you wish. You just need a funded account to view these streams which is generous.

Betfred are also very strong when it comes to radio commentary services. There are several streams covering horse racing, football, greyhounds, cricket, general sports news and a nice football scores stream that is useful to run alongside in-play so you can take your eyes off the screen.

Bet and Go

betfred mobile 250pxIt’s hard to believe that the desktop site and the app are made by the same company. The app feels much more contemporary to look at to handle, and aside for one of two bumps in the road – the logo sometimes settles over the ‘back’ arrow making it hard to hit - it does everything the mobile bettor could want.

The mobile app has the same size sportsbook as the main site, meaning they have a lot to fit onto a much smaller screen. The top scroll bar is really intelligible splitting quite a large app into nice digestible chunks with in-play, football, horses, etc and a great easy to use A-Z list accessed from the footer menu. There is also a great search function behind the main Menu tab.

Not only is the app an improvement on the desktop site, but it comes with a few features that are little gems. For one, you can set your own home screen so that the app is personalised to a degree, getting you to where you most often want to be immediately. When using the A-Z you can ‘favourite’ categories so that they show up first in the future, meaning if you only bet on the horses and the golf you won’t have to scroll through to find them each time. There is also a fingerprint identification option which can see you logged in just a second or two after taking out your phone.

You can use the app to fully manage your account, from streaming and in-play betting to banking and viewing results history. You can even set the Betfred radio and continue betting, nothing is missing.

The only thing that lets it down is the speed. It isn’t the fastest or most responsive app out there but this is the only aspect that gets in the way, and even then it shouldn’t detract from the experience so much as make you go elsewhere. If you already use Betfred then this is the perfect companion to your regular account, and if you don’t but are thinking about it then there are only a handful of apps that do it better.

Cashing Out

betfred cashout 200pxBetfred were a little late to the party with their Cash Out feature but it is now up and running and fully functional.

Cash Out offers a means of cashing in your bet for a fixed sum before the event finishes or your bet runs to completion.

This adds another tactical dimension to your bet because you can guarantee a profit (so eradicate the remaining risk), but that profit will be smaller than it would have been had your bet completed and won.

You can also use it to save a small portion of your stake if you turn it on its head.

So if you had a multiple on and two of your teams had won but the last was drawing at half time, you could cash out to save yourself from a potential defeat and 45 minutes of high blood pressure, locking in the profit as it stands. If your final team went on to lose or draw, brilliant, smart move. If your final team went on to win, well ok you could have won more but at least you won something.

This is a nice addition to the Betfred live betting service, and Cash Out is indicated where available with an icon showing a small grey circle surrounded by an incomplete red circle. 

Cash Out availability is also displayed clearly on the bet slip which is also where you can activate it.

Casino Package

Like most of the big online bookmakers Betfred have a full house of games, casino, poker, lotto etc. In fact, there are so many different game categories that you could end up getting lost, and many of them come with their own sign-up bonuses attached too.

betfred casino 850px

There’s nothing missing here, with a full range of games including slots, roulette, blackjack, poker, live dealer table games, and even bingo. You might have to transfer funds from one account to another depending on what it is you are trying to play, but apart from this minor inconvenience, it’s a worthy counterpart to the sportsbook.

Is It Help You’re Looking For?

betfred customer services In spite of accepting non-UK punters and offering a range of currency options, surprisingly Betfred support is only available in English. That’s about the only place they can improve, however, since support is available 24/7 by freephone, live chat, email and Twitter. The Contact Us page plainly lists all of these details and more, and this is great to see because it gives the impression that they are happy to talk to their loyal punters; you need a degree to find the contact info at some bookies. There is room for improvement elsewhere, though.

Betfred have a large FAQ section with a huge searchable glossary of betting terms to help you as well, shining a light on age old questions like ‘What is pony?’. Annoyingly, the FAQ section itself is not searchable which feels counterproductive, and can make finding specific terms difficult. There is also some conflicting information between the FAQ, the T’s and C’s (which are loooong), and the Cashier, and this should be addressed immediately. In truth, the whole thing could do with a re-think, although they have tried to cover everything it isn’t very intuitive to use. A for effort, C- for execution.

I don’t want to be too critical because customer support is rated well at Betfred, and the huge number of long-term returning punters shows that they must be doing something right. The support agents are friendly and really well trained, especially when it comes to explaining all the betting around horse racing and the tote, which must take a lot of patience.

Is Betfred For You?

Betfred’s greatest asset is their unrivaled horse racing package. You can watch every race in the UK and Ireland if you’ve bet on it with and have access to full audio and text commentary too. There are also more offers around horse racing than with most other bookmakers, especially price guarantees, placepots and Lucky’s. Oh, and there’s also the tote which gives Betfred customers the ability to take part in pooled betting and enhanced jackpots in a way that other bookmakers simply can’t match.

Away from racing and Betfred becomes more of a solid choice for the everyday punter who isn’t impressed by modern technology and doesn’t want to bet on anything too complicated. If you want a place to bet on normal betting lines on popular sports with solid odds then you will be fine.

Betfred are maybe not so good if you are looking for a modern themed operator, but then again, their mobile app could be a sign of things to come, and even if it takes a while the more tech savvy punter might still find it hard to ignore The Bonus King due to the many offers on display.

Digits & Details

  • Name: Betfred
  • Registered Company Name: Petfre Limited (Gibraltar)
  • UK licence ref/No: 39544
  • URL: http://www.betfred.com/
  • Customer Services: 0800 028 7747 (UK), +44 (0) 1925 878269 (overseas)
  • E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it. (This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it.)
  • Customer services address: Betfred Online, c/o The Spectrum, 56-58 Benson Road, Birchwood. WA3 7PQ.
  • Phone betting: 0800 032 0878 (UK), 1 800 818 613 (IRE), (+44) 1925 878273 (overseas)
  • Text betting: Not accepted
  • Twitter: @Betfred and others
  • Registered company address: Betfred, Petfre Limited, 5/2 Waterport Place, 2 Europort Avenue, Gibraltar, GX11 1AA
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